Identifying and responding to cyberthreats fast can greatly reduce the cost your organization incurs. Knowledge center the knowledge center is a centralized platform for content deployment, tracking, and reporting. Searching the information center you can search all topics in the information center, search an individual topic or topic collection, or create a search scope to search only a subset of the information. Leverage our call center knowledge base software to create a common platform where all your teams can contribute knowledge. Rapidly produce materials for all phases of the software lifecycle from test scripts, system process documents, and interactive simulations, to job aids, instructor manuals, and inapplication performance support. While a roadmap is not currently available, updates are available here. Jul 25, 2011 the latest version of oracle upk professional includes enablement content to jumpstart projects and map success from the start with best practices documentation and instructions and a webbased knowledge center to measure organizational readiness and support ongoing proficiency on a centralized content deployment. Call center knowledge base software create a knowledge base. Hi, do you mean import odarc file to the knowledge center web client. Oracle releases new version of user productivity kits for it.
As part of oracles continued commitment to provide the industrys leading support offering, and to satisfy the the strong demand from customers, partners and the entire upk community, the premier support end date for oracle user productivity kit upk 12. New oracle upk developer careers are added daily on. If you use player content in knowledge pathways and you are upgrading from 3. Oracle upk is a comprehensive development platform that you can use to capture and distribute knowledge throughout your entire organization. Phpkb is the leading fully responsive webbased knowledge management software that allow support teams to create knowledge base articles to share stepbystep instructions and guides, along workarounds and solutions to common problems. Sue maiwald jde functional support and upk training content. Player content from this version does not work in knowledge pathways, only knowledge center.
Oracle corporation and its affiliates disclaim any liability for any damages caused by use of this software or hardware in dangerous applications. Have you tried publish it to upk through the developer client since you created contents there. Their price is very competitive compared to other knowledge management software vendors, especially when it comes to self hosted php solutions. Its use is generally limited to a team of content authors. While everyone may know of knowledge center as the place to deploy all upk content to, there are many lesser known uses and features. Knowledge center training and certification oracle. Our platform allows teams to quickly and securely share information in a dynamic, social environment. Oracle upk is a singlesource content development platform that enables the capture of critical business processes for accurate knowledge transfer. With oracle user productivity kit, project teams can mitigate risk through all phases of any project lifecycle, dramatically. It enables your organization to locate, capture and share information with staff and customers. Sdl knowledge center 2016 sdl documentation center. You might be interested to note that all of this documentation was authored and published using upk.
They have delivered with great quality and with agility. You can now import a title that was created using any tool that builds scorm 2004 3rd edition content. Solarwinds security event manager is designed to provide you with the necessary tools to quickly detect and respond to threats in your environment. Microsoft save as pdf addin is required to publish to. Often thought of as a training tool, upk actually delivers value through every aspect of the oracle erp project lifecycle.
Learn about the app service environment v1 feature that provides secure, vnetjoined, dedicated scale units for running all of your apps. This library provides a complete set of documentation for oracle upk 12. At the center of the upk is a global knowledge product called the ondemand personal navigator. Navigating in the information center the information center provides a graphical user interface for you to locate and view product documentation. Document360 helps your team create, collaborate, and publish. The support staff at knowledge center was a valuable asset to our team in preparations for the rnc event. Documentation consists of the following manuals and help systems. Ensure your business is in great hands with the worlds only oracle certified upk specialist, it convergence. Bloomfire is used by hundreds of thousands of employees at. My oracle support provides customers with access to over a million knowledge articles and a vibrant support community of peers and oracle experts. Jun 16, 2014 by rapidly producing materials tailored for all phases of the software lifecycle from test scripts, system process documents, and interactive simulations, to job aids, instructor manuals, presentations, and inapplication performance support, oracle user productivity kit can reduce overall software implementation and maintenance costs.
Introduction to oracle user productivity kit upk blog. Oracle user productivity kit upk professional promotes end user adoption, the biggest barrier to enterprise application success, by simplifying and facilitating the knowledge transfer process among project teams, it, lines of business, and the user community. Rapidly produce materials for all phases of the software lifecyclefrom test scripts, system process documents, and interactive simulations, to job aids, instructor manuals, and inapplication performance support. Reliability, integrity and competence form the basis for a longterm and collaborative partnership. Welcome to this topic on oracles user productivity kit or upk for short.
Hopefully youll be able to learn something new about upk and extend the value it brings to your organization. Manage knowledge paths available only in the professional edition to add an activity to a knowledge path. As a new or returning upk user, this presentation will give you an overview of the functionality and uses of upk. Thanks to the peoplesoft user productivity kit, the faster end users are comfortable and competent with software, the sooner organizations can realize a return on their investments. Oracle upk is the key to capturing knowledge, increasing productivity and reducing overall software implementation costs. Let us help you maximize end user adoption and overall roi. End user will see a help link within the application that launches the upk player, displaying the relative topics matching the context id. Founded in a basement in 1979, epic develops software to help people get well, help people stay well, and help future generations be healthier.
We help our customers to develop to their full potential with innovative solutions in the it and sap environments. Oracle offers a comprehensive and fully integrated stack of cloud applications and platform services. There are over 15 oracle upk developer careers waiting for you to apply. This feature can also be useful for the training team themselves. Upk developers create content that is published to the upk professional knowledge center, a rolebased, selfservice environment where content is used and consumed by the upk users application or employee at various stages throughout the software lifecycle. The knowledge center provides the infrastructure and tools for importing, organizing, and deploying content created in the developer and other applications, managing users and the content that is made available to them.
Responsive knowledge base tool across all devices desktop, tablet. The ability to run language understanding luis in individual subscriptions is being explored by the team. Useresponse has been the selected product for our self service support. With years of expert upk development experience and 19 years jde enduser functional support experience all versions including e1 9. Assistance with early project upk development including power user training, testing, and documentation i find that the erp training modules on the knowledge center are very helpful in learning the cmms system. User productivity kit is a synchronized content platform for creating documentation, training, and performance support across the enterprise.
The complete guide to oracle upk our upk specialists gathered in one ebook everything you need to know to fully leverage the multifunctional oracle user productivity kit platform so you can maximize the roi of your oracle investment to its fullest extent. Supporting all enterprise applications such as oracle, sap, and. What is upks knowledge center and why you need to know. The mistras ut systems catalog showcases mistras lineup of systems, software, and instrumentation for ultrasonic testing. Jun 09, 2015 what is upks knowledge center and why you need to know, learn how the upks prepackaged lightweight lms works and how you can benefit from it. User tracking knowledge center help menu integration context sensitivity ability to integrate a published upk player to the help menu of a target application. Excel is not required to generate the documents in. Bloomfire is the leading internal knowledge management software. Custom reports custom reports created in usage tracking in 3. I am quite new to upk and any one help me advise on whether possible to use ad authentication in upk knowledge center and dev client.
Benefits maximize roi and mitigate riskfast recovery of upfront investment through accelerated user adoption. You can read more about this functionality in the online documentation. Oracle user productivity kit knowledge center reports management. Set rules to hide or display content and save these rule sets to be used across multiple sites. Assign roles like administrator, editor, contributor, and viewer to specific groups and provide them with rolebased permissions. Knowledge center support of scorm 2004 3rdparty content. Document360 the knowledge base software that scales with. This software or hardware and documentation may provide access to or information on content, products and services from third parties. View product documentation, product life cycles, technical reports, learn how to submit an enhancement request, and more. The lowstress way to find your next oracle upk developer job opportunity is on simplyhired. They assisted us in the precise configuration we needed to obtain our goals in using the software effectively in the cleveland emergency operations center eoc says alex pellom, eoc manager for the city of cleveland, ohio. Mar 23, 2011 oracle upk provides a collaborative development environment to create system related assets the people to system documentation.
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